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The Bizarre One-Minute Game That'll Make You Crazy Good at Building Rapport

As soon as the man in front of me takes out his wallet to pay, my heart starts beating a little faster. T-minus five seconds.

The checkout person hands over his receipt, he grabs his groceries, and… I’m up.

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8 Small But Unforgivable Sales Email Sins

The other week, I heard my coworker let out a small sigh. Then, a couple seconds later, he sighed again -- this time a little louder. A minute later, he heaved a sigh so massive I couldn’t ignore it.

“Everything good over there?” I asked.

“You won’t believe the email I just got,” he responded. “I’m forwarding it to you.”

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10 Tips to Make Your Sales Emails 10X More Effective

Imagine this: You’ve just received a new email, adding yet another to the 200 messages already crowding your inbox. But once you start reading, you realize this email feels a little different from the rest. The formatting on your name is a little off and some guy you’ve never heard of before is writing to you as if you’re old pals. 

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